Hi Jorge,
I am getting this error for this ID Type only. For all other type like CRM003, also this setting is not done and we are not getting this error.
In our scenario we are not using using this ID type. To give you a clear picture of the scenario let me elaborate:
Step 1: A customer calls a CSR
Step 2. The Customer provides identification like driving license(DLN), etc.( For DLN we are maintaining the setting you have suggested.)
Step 3:This identification is not at all used in our case.
So my question is there are hundreds of identification types which we are not using(the settings you have mentioned are not used), but only for this identification type why BDoc is failing.
I hope you got the clear picture now.
Thanks in Advance.
Regards,