Dear Experts,
I am being asked to revise the Dunning Letters for our clients. The existing PLDs for each Dunning Letter shows most data fields as system variables. The existing Crystal Report for Dunning Letter 1 is a conversion from the PLD and doesn't show table information for most of the report's main items. There are tables in the report but they are standard ones (OADM, OADP, OCRD, OHEM, OSLP). It also includes a "table" called "PLD__ITEMS" which has all the PLD system variables and no B1 table or field/column information. As I'm just now starting to work with dunning letters, I see that I can't even run this report in Crystal. The PLD__Items datasource prompts me for a file path and class name. Any ideas what one enters here to run the report outside of B1?
The main focus of my question here is: Has anyone created a Crystal Report to replicate the Dunning Letter and if so, what tables were involved and how were they connected? If I can create it entirely in Crystal, I can replicate it across all clients and get the fields/columns of data that they are wanting to be included. This allows me to avoid the limitations of the PLD and its use of system variables that cannot be translated into fields/columns I can use.
Thanks for any assistance.