Parent role generation giving "500 SAP Internal Server Error" in foreground and cancelled when in BG

Hi All,

We have the below issue when generating parent role in BRM. 

Error message 1 --> 500 SAP Internal Server Error (when ran in foreground)

Error message 2 --> Perform Background job role generation gets cancelled (when ran in BG)

Please update on what could be the issue and fix/note for the same..

Regards,

GRC Usr