Hi Sumti,
i just want every thing after ORG2: populated in the Text (sgtxt)field. so in the above example, we are assuming "Please help with this issue Ltd" is the full name of customer- it could be anything as long as the search string picks up all characters immediately after ORG2: on that line.
These lines always start with 88, ORG2: in every instance.
hope this clarifies your query
thanks
Jay